How business psychology helps to create success in business

We talked about this back in April – how the stresses and strains that businesses and teams within them suffer can mirror in a macro way the same stresses and strains that individuals suffer … and as a consequence similar techniques can be applied to help them.

We introduced the acronym “VUCA” (volatile, uncertain, complex, ambiguous) to help us describe today’s business environment.  This acronym was originally used in military circles to describe the changing face of modern warfare – gone (or largely gone) are the days when we knew who our enemy was, where they were, and how best to fight them … with big guns and with powerful weapons.  We can see how ineffective these are against modern terrorists, for example.  We can also see how the VUCA landscape contributes to corporate stress – we all want the opposite (stability, certainty, simplicity, clarity) and much of the time we can’t get it.

So there is a level of organisational stress, exacerbated by the hyper-competitive world we now live in – what has been described as a “red ocean”.  But of course an organisation, and teams within it, are composed of individuals who might also be suffering stress and experiencing difficulties – and some of these may be caused by issues outside the workplace.  In effect, it’s a double whammy.

So, some of the techniques used by psychologists that work so well with individuals can be equally effective, albeit in a modified form, when working with teams; this is sometimes referred to as occupational psychology.  Occupational psychology delivers both qualitative and quantitative benefits: increased motivation, sense of purpose, staff retention … and also productivity and a solid Return on Investment.  It begins – exactly as it would with an individual – with an assessment.  What is the current situation?  How is it manifesting itself?  What needs to change or be improved?  Once complete, a detailed program will be developed tailored to the specific needs of the organisation.

So what specific benefits can you expect from one of our business psychology programs?  There are several, and of course they will vary from business to business, but here are some key outcomes:

  • increased productivity
  • more effective team-working and collaboration
  • conflict resolution
  • more successful recruitment
  • improved staff retention
  • assessing potential – putting people in the right roles at the right time
  • developing a “growth mindset”
  • building leadership capability
  • coaching for increased performance
  • improving work/life balance
  • more effective performance management and appraisals
  • improved diversity
  • developing a positive organisational climate

As we indicated earlier, some of these are readily quantifiable, some aren’t, but improvements in any of these areas will greatly enhance the psychological health of an organisation and its people, and directly or indirectly lead to improved commercial performance in a better place to work.

We have an excellent track record of providing business psychology programs to a variety of organisations, which have produced several outstanding results.  We’re focusing on business psychology in London, but we can help you wherever you are either “live” or using technology such as Skype.  We would welcome the opportunity to discuss with you our capabilities, and how we can help your business achieve transformational positive change.


All Vivamus Psychologists are registered with the Health & Care Professions Council (HCPC) and hold a practising certificate through the British Psychological Society (BPS) and are bound by the Society’s code of conduct and ethical principles.

If you would like to discuss anything that you’ve read in this article in greater detail, would like additional information, find out how we can help you, or arrange a consultation, please contact us:

by phone: 07797 952 950


or via our contact page.

Your complete confidentiality will of course be respected at all times.

In a 2014 survey by the BACP, 69% of people think the world would be a better place if people talked about their feelings more!