Businesses today operate in an increasingly difficult commercial environment – in language originally developed by the military, it has been described as “VUCA” (volatile, uncertain, complex, ambiguous). We are coming to terms with the implications of Brexit, the impact of globalisation, austerity, huge cultural and political shifts across the world, and (as ever) a hyper-competitive marketplace. We may have some reliable customers who guarantee us repeat business, but we rest on our laurels at our peril. It’s tough out there.
Is it any wonder then that the demands we put on our business can cause it to be stressed and anxious, just like an individual would be? Of course, it is the individuals that make up the business, so its overall psychological collective health is crucially important. The way our people respond to the challenges they face, their motivation, their creativity, their willingness to go “the extra mile” when necessary – all of these will impact the bottom line.
Some of the techniques used by psychologists that work so well with individuals can be equally effective, albeit in a modified form, when working with teams; this is sometimes referred to as occupational psychology. This may surprise you, but think about it – a business is made up of individuals, each of whom has their own set of problems and challenges. When these individuals work together, especially in difficult times, these pooled problems and challenges create a new dynamic that needs to be managed carefully if the business is to thrive.
Occupational psychology delivers both qualitative and quantitative benefits: increased motivation, sense of purpose, staff retention … and also productivity and a solid Return on Investment. It begins – exactly as it would with an individual – with an assessment. What is the current situation? How is it manifesting itself? What needs to change or be improved? Once complete, a detailed program will be developed tailored to the specific needs of the organisation.
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So what specific benefits can you expect from one of our programs? There are several, and of course they will vary from business to business, but here are some key outcomes:
- increased productivity
- more effective team-working and collaboration
- conflict resolution
- more successful recruitment
- improved staff retention
- assessing potential – putting people in the right roles at the right time
- developing a “growth mindset”
- building leadership capability
- coaching for increased performance
- improving work/life balance
- more effective performance management and appraisals
- improved diversity
- developing a positive organisational climate
As we indicated earlier, some of these are readily quantifiable, some aren’t, but improvements in any of these areas will greatly enhance the psychological health of an organisation and its people, and directly or indirectly lead to improved commercial performance in a better place to work.
We have an excellent track record of providing business psychology programs to a variety of organisations, which have produced several outstanding results. We’re focusing on occupational psychology in London, but we can help you wherever you are, either “live” or using technology such as Skype. We would welcome the opportunity to discuss with you our capabilities, and how we can help your business achieve transformational positive change.
We are here to help
All Vivamus Psychologists are registered with the Health & Care Professions Council (HCPC) and hold a practising certificate through the British Psychological Society (BPS) and are bound by the Society’s code of conduct and ethical principles.
If you would like to discuss anything that you’ve read in this article in greater detail, would like additional information, find out how we can help you, or arrange a consultation, please contact us:
by phone 07797 952 950
or email firstname.lastname@example.org
or via our contact page Occupational psychology London
Your complete confidentiality will of course be respected at all times.
In a 2014 survey by the BACP, 69% of people think the world would be a better place if people talked about their feelings more!